Privacy Policy
Lowell Community Development Corporation (“Lowell CDC,” “we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website at lowellcdc.org and individuals who interact with us through our online forms. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We collect personal information only when you voluntarily provide it to us. This occurs in two ways on our website:
Contact Form
When you submit a message through our contact form, we collect:
Your name
Your email address
The content of your message
Newsletter Sign-Up Form
When you subscribe to our email newsletter, we collect:
Your first and last name
Your email address
We do not collect sensitive personal information such as Social Security numbers, financial account details, or health information through our website.
2. How We Use Your Information
We use the information you provide solely for the following purposes:
To respond to your inquiry or message submitted via the contact form
To send you our email newsletter and updates about Lowell CDC programs, events, and community news (newsletter subscribers only)
To improve the quality of our communications and services
To comply with applicable legal obligations
We will not use your personal information for any purpose other than those described above without obtaining your prior consent.
3. How We Share Your Information
Lowell CDC does not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes.
We may share your information only in the following limited circumstances:
Service providers: We may share information with trusted third-party vendors who help us operate our website or send email communications (such as an email marketing platform), solely as needed to perform those services on our behalf and subject to confidentiality obligations.
Legal requirements: We may disclose information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
4. Email Newsletter & Communications
By subscribing to our newsletter, you consent to receiving periodic emails from Lowell CDC about our programs, events, community news, and organizational updates.
You may unsubscribe from our newsletter at any time by:
Clicking the “Unsubscribe” link included in every email we send, or
Emailing us directly at info@lowellcdc.org with the subject line “Unsubscribe”
We will process your unsubscribe request promptly. Please allow up to 10 business days for removal from our mailing list.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy:
Contact form submissions are retained for a reasonable period to allow us to respond to your inquiry and for record-keeping purposes.
Newsletter subscriber information is retained until you unsubscribe or request deletion.
When information is no longer needed, we take reasonable steps to securely delete or de-identify it.
6. Cookies and Website Analytics
Our website may use cookies or similar tracking technologies to understand how visitors interact with our site and to improve the user experience. This may include basic analytics data such as pages visited and time spent on the site. This data is collected in aggregate and is not used to personally identify individual visitors.
You may adjust your browser settings to refuse cookies; however, doing so may affect the functionality of certain parts of the website.
7. Security
We take reasonable technical and organizational measures to protect the personal information you provide against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at info@lowellcdc.org.
8. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we may have collected information from a child under 13, please contact us at info@lowellcdc.org.
9. California Residents – Your Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws, including the right to:
Know what personal information we collect, use, or disclose about you
Request deletion of personal information we hold about you
Opt out of the sale of your personal information (note: we do not sell personal information)
Not be discriminated against for exercising your privacy rights
To exercise any of these rights, please contact us using the information in Section 11 below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Lowell Community Development Corporation
234 N. Broadway
Fresno, CA 93701
Email: info@lowellcdc.org
Phone: 559-424-3611
Thank you for trusting Lowell CDC. We are committed to protecting your privacy and to serving our community with integrity.